ThePerfectNutrition.com is an independently ran and operated website.
Orders you may have placed by visiting this website are through affiliate links that direct you towards The LIMU Company (a seperate entity).
**Below are the applicable shipping & return policies from The LIMU Company for your convience.
Additional shipping fees may apply to all orders shipped to Alaska, Hawaii and US Territories, as well as all international and expedited orders.
Standard Shipping - Ranges from $10.00 USD to $17.99 USD
Please allow 5-8 business days from ship date for delivery
Shipped according to the best rate/time as determined by our system
We use various carriers for delivery of your package
Note: We are unable to ship to General Delivery addresses
PAYMENT AUTHORIZATION: I authorize The LIMU Company to charge my credit card identified on the front of this Agreement for my AutoShip order(s). If I have selected the credit card form of payment I authorize The Perfect Nutrition to charge all orders to this card, even if they exceed the amount of my pre-selected AutoShip order. I understand that shipping, handling and applicable taxes will also be added to all orders, regardless of the form of payment.
In order to prepare my AutoShip order to ship on the indicated date, I understand that my credit card or checking account may be charged up to seven (7) days prior to the scheduled shipment date. I agree to pay a $25.00 service fee in the event a check or charge is returned for any reason. I have the right to have the amount of any erroneous withdrawal credited as soon as reasonably possible and upon proper notification to The Perfect Nutrition. I shall hold LIMU & The Perfect Nutrition harmless for all special or consequential damages, whether direct or indirect, resulting from any wrongful debit to my account.
ORDERING & SHIPPING
Each Promoter shall order products, services and sales aids directly from the Company. By
signing and submitting an order form or placing a telephone or automated order with The LIMU Company and/or The LIMU Company fulfilling an order, a Promoter certifies to The LIMU Company that the Promoter is bound by and in compliance with the most recent version of these Policies and Procedures.
a. Methods of Ordering
Product and Sales Aids can be ordered by any of the following methods:
i. Telephone Orders - credit card orders can be placed over our order line Monday through
Friday during The LIMU Company’s published regular business hours. When ordering by telephone, please do not mail your order form since this can lead to duplication of orders. For verification purposes, the credit card holder must place the credit card order.
ii. Mail or Fax Orders - orders may be mailed or faxed by sending a completed, signed copy of
an official order form to The LIMU Company at the address or fax number on the bottom of the form. Please select the appropriate form from the following options: order section of the Promoter Registration & Agreement (new Promoters only), order section of the Customer Registration & Agreement (new Customers only), or Product Order/AutoShip Form. Forms may be downloaded from the Online Office section of the Company web site.
An acceptable form of payment must accompany the order.
iii. Internet Orders - Internet orders may be placed by accessing the Promoter’s iamlimu.com website or their LIMU Mobile Application. Internet orders must be paid via Debt or Credit, Visa or Mastercard
Discover or American Express.
b. Forms of Payment
All orders must be prepaid by credit cards only. The LIMU Company currently accepts the following credit cards: MasterCard, Visa, Discover, and American Express. The LIMU Company does not accept cash or other forms of payment. For verification purposes, the credit card holder must place a credit card order.
NOTICE OF RIGHT TO CANCEL
DATE OF TRANSACTION: ______________________.
I may CANCEL this transaction, without any penalty or obligation, within THREE (3) BUSINESS DAYS from the above date. If I cancel, any property traded in, any payments made by myself under the contract or sale, and any negotiable instrument executed by me will be returned within TEN (10) BUSINESS DAYS following receipt by the seller of my Cancellation Notice, and any security interest arising out of the transaction will be cancelled.
If I cancel, I must make available to the seller at my residence, in substantially as good condition as when received, any goods delivered to myself under this contract or sale, or I may, if I wish, comply with the instructions of the seller regarding the return shipment of the goods at the seller’s expense and risk. If I do make the goods available to the seller and the seller does not pick them up within twenty (20) days of the date of my Notice of Cancellation, I may retain or dispose of the goods without any further obligation.
If I fail to make the goods available to the seller, or if I agree to return the goods to the seller and fail to do so, then I remain liable for performance of all obligations under the contract. To cancel this transaction, I must mail or deliver a signed and dated copy of this Cancellation Notice or any other written notice to The LIMU Company, 610 Crescent Executive Court, Suite 110, Lake Mary FL 32746, or fax a copy to LIMU Sales and Services Department at 888.852.6777,
NOT LATER THAN MIDNIGHT ____________________________________________________.
(3rd business day following the transaction date)
I HEREBY CANCEL THIS TRANSACTION.
Sign here to cancel.
Buyer’s Signature ___________________________________________Date _____________
a.) Customer Guarantee. LIMU has a 30-day, 100% money back guarantee on all of its products for Retail Customers. Returns must be made within thirty (30) days of the sale. If a Retail Customer wants to return product purchased from a Promoter,The Perfect Nutrition, it is the responsibility of the Promoter to refund the product purchase price promptly. LIMU will replace any product returned to the Promoter within thirty (30) days of the refund to the Retail Customer. The Promoter returning the product, if applicable, and all upline Promoters are subject to deductions from their commission checks based upon commissions paid to them on the group volume calculated on the returned products. A Promoter shall deliver to the Retail Customer at the time of sale, two copies of a completed Retail Receipt Form. Each Promoter is expected to promptly honor the Customer Guarantee. Failure to do so is a breach of LIMU’s Policies and Procedures that could result in termination of the Promotership. The product will not be replaced if it is determined that the product was returned because of (1) a misrepresentation of the product’s expected results by the Promoter, (2) alteration of the label or packaging by the Promoter, or (3) damage caused to the product after delivery to the Promoter.
b.) Refunds Upon Termination. If a Promoter has terminated the Promoter Agreement, LIMU will repurchase from such Promoter on reasonable commercial terms, currently marketable product inventory purchased by that Promoter for resale prior to the date of termination. “Reasonable commercial terms” shall include the repurchase of marketable inventory purchased within sixty (60) days from the order date at no less than 90% of the Promoter’s original net product cost less shipping costs, appropriate set-off and legal claims. Inventory shall not be considered currently marketable if returned for repurchase after the products’ commercially reasonable usable or shelf life period has passed or if LIMU clearly discloses to the Promoters prior to purchase that the products are seasonal, discontinued, or special promotion products and are not subject to the repurchase obligation. For health reasons, LIMU’s products are not considered re-sellable if the product seal or package seal has been broken. Any commissions, bonuses or rebates paid to upline Promoters on or in connection with returned products may be deducted from such upline Promoter’s commissions, bonuses and rebates payable. LIMU reserves the right in its sole discretion to repurchase inventory of a terminating Promoter, or otherwise provide a refund, even though such repurchase or refund is not required by law or by the provisions of this Section, and to deduct commissions, bonuses, and rebates previously paid to the terminating Promoter’s upline. Further, LIMU’s repurchase obligation shall be subject to such rules and procedures as LIMU shall include at its discretion from time to time. Further, this repurchase obligation shall not apply to inventory if a Promoter has previously certified falsely that seventy percent (70%) of the total amount of previously purchased products had been sold. If a state has enacted a specific buy back requirement that varies from the foregoing, LIMU shall repurchase inventory in accordance with applicable state law. THIS REFUND POLICY SHALL NOT APPLY TO PROMOTERS WHO ARE IN VIOLATION OF ANY OF THE PROVISIONS OF SECTION IV (CONFIDENTIALITY/NON-SOLICITATION/NON-COMPETITION) OF THESE POLICIES AND PROCEDURES, OR ANY FUTURE MODIFICATIONS TO SUCH PROVISIONS. LIMU WILL NOT ACCEPT RETURNED PRODUCT FROM ANY PROMOTER OR FORMER PROMOTER WHO IS IN VIOLATION OF SUCH PROVISIONS.
c.) Returns by Non-Terminating Promoters. Promoters may return one product order per calendar quarter for a refund subject to the following limitations and requirements (the following are not applicable to returns seeking a product exchange):
1. Only merchandise purchased within 60 days from the date of purchase shall be eligible for a refund;
2. Shipping, handling, and a 10% restocking fee will be deducted from all refunds;
3. Shipping charges incurred by the Promoter returning the merchandise will not be refunded;
4. Any commissions, bonuses, or rebates received by the Promoter that was dependent on the volume generated by the subsequently returned merchandise will be deducted from the refund;
5. Any commission, bonus or advancement in rank achieved by the Promoter which was dependent on the volume generated by the product returned for a refund will be redacted;
6. Any upline Promoter that received any commission or bonus, or any advancement in rank, that was dependent on the sale of product that is subsequently returned for a refund will result in the recapture of such commission or bonuses, and may result in the redaction of rank advancement;
7. Unless otherwise required by law, returned products that are not in resalable condition or which were designated as non-refundable at the time of purchase shall not be eligible for a refund;
8. Promoters who return more than one order per calendar quarter (four orders per calendar year) seeking a refund will be subject to termination;